Texts answered in seconds, not sometime today.
An AI assistant on your business SMS line and website chat. It answers the questions you get all day — hours, pricing, availability — captures the booking, and routes real leads to your team with the full thread attached. Same engine as our AI Receptionist, on the channel your customers type into.
From $299 setup + $149/mo — see all tiers
Why text first
- Most customers would rather text than call — and a text that sits unanswered for three hours reads exactly like "we don't want your business."
- Website chat is where buying questions land — "do you do X, what does it cost, when can you fit me in" — at 9pm, when nobody's at a desk.
- Follow-up is where leads die. The assistant runs the follow-up sequence you never have time for, by SMS, until the lead answers or asks to stop.
What's included
- An assistant trained on your business — services, prices, hours, policies. It answers from facts you approve, not the open internet.
- A web chat widget matched to your site — one knowledge base behind chat and SMS both.
- Booking capture and lead routing (Business and up) — qualified enquiries land with the right person, with the whole conversation attached.
- SMS follow-up sequences (Business and up) — polite, spaced, and compliant; every message includes a working opt-out.
- Payment links, order tracking, CRM sync, campaigns (Commerce) — the assistant closes the loop, not just the conversation.
- Human handoff rules you control — plus full transcripts, so nothing gets lost.
Pricing
Basic
$299 setupthen $149/mo
FAQ replies, hours, location, and a web chat widget. A first responder for the questions you answer every day.
Business
$599 setupthen $299/mo
Everything in Basic, plus: booking capture, lead routing, and SMS follow-up sequences.
Commerce
$1,200 setupthen $549/mo
Everything in Business, plus: payment links, order tracking, CRM sync, and campaigns.
3-month minimum, then month to month. Prices in USD, billed in USD. Start a plan on the pricing page — checkout takes about two minutes.
Questions
Where does the assistant live — website, phone number, or both?
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Both. One assistant answers your website chat widget and your business SMS line, with one knowledge base to maintain. Customers text the number they already have for you.
Will customers know they're talking to AI?
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Yes. It identifies itself as AI, and hands the thread to your team the moment a person is needed or requested — with the full conversation attached.
Can it take payments?
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On Commerce, it sends secure payment links inside the conversation and tracks order status. It never handles card numbers directly in chat.
How is this different from the AI Receptionist?
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Same engine, different channel. The AI Receptionist answers voice calls; this assistant answers text. Many businesses run both — the Practice Complete bundle includes both.
Your customers are already texting you.
Pick a plan and checkout online, or send us a brief — scope, timeline, and a fixed quote within 24 hours.