You're under a sink. The next job is calling.

You define the triage rules — “no heat in winter” versus “annual service” — and this emergency call answering service for contractors routes accordingly: emergencies to your on-call line, routine work into the schedule.

It quotes the standard prices you approve — call-out fee, hourly rate, typical ranges — and books an estimate visit for anything beyond them. It never invents a number.

It transfers during hours, or takes a message and texts the customer a confirmation that you'll call back. Nobody gets a dead end.

Yes — the agent answers the line you already advertise on your van, your cards, and Google.

Plans start at $399 setup + $199/month for Starter — 2 concurrent calls, 500 minutes, job booking, and SMS confirmations. Professional ($799 setup + $399/month) adds CRM and scheduler integration; Practice ($1,500 setup + $749/month) is built for busier, multi-crew operations.

A traditional answering service takes a message and passes it along, usually billed per minute. This AI receptionist books the job directly into your day, texts a confirmation, and runs 24/7 at one flat monthly rate — no message slip waiting on a callback.

Yes — scheduler integration with ServiceTitan, Jobber, or Housecall Pro is scoped at kickoff on the Professional plan and up, so a booked call lands straight in your dispatch board instead of a separate inbox.

It introduces itself as your business's AI assistant and announces that the call is recorded — it never pretends to be a person. It's built to hold a real conversation, not read a script, and anyone who'd rather talk to a human is transferred immediately.

Most callers care less about who answers than whether anyone answers at all. The real alternative for a trade business isn't a live person — it's voicemail, and a missed call is a job that goes to the next name in the search results. Anyone who wants a person gets transferred, or a guaranteed callback.

Yes — 2 concurrent calls on Starter, 5 on Professional, and 10 on Practice, so a second or third caller during a busy stretch never hits a busy signal.

24/7 — burst pipes and no-heat calls don't wait for opening time. It answers at 2am the same way it answers at 2pm, routing emergencies to your on-call line by the rules you set.

A front-desk hire runs roughly $2,500–$3,500 a month, works business hours only, and takes one call at a time. Starter here is $199/month after setup and answers around the clock.

Yes — job booking takes the address, the problem, and the preferred window, then books the visit and confirms it by SMS before the caller hangs up.

On the Practice tier it sends a secure payment link inside the conversation and tracks status. It never takes card numbers directly in the call.

Recurring plans have a 3-month minimum, then run month to month. You can move up or down a tier at any billing cycle.

Kickoff is within 3 business days of signing. Most lines go live within two to three weeks — the time goes into scripting your call flow, tuning the voice, and testing it against real scenarios before a customer ever reaches it.

Overage minutes bill at a flat per-minute rate stated on your order form before you sign. There's no cut-off — calls keep getting answered.

Yes — every plan includes a dashboard with recordings and transcripts, so you can hear exactly how your line is being answered. Starter keeps 90 days of recordings; Professional and up keep a year.