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Nobody's hands are free to pick up.

A busy salon is a room full of people whose hands are occupied — and a phone that rings all day with bookings, reschedules, and “are you open?”. Every call answered mid-blowdry interrupts a paying client; every call missed is a booking that goes to the salon down the street. An AI receptionist takes the phone off your floor entirely.

From $399 setup + $199/mo — see all tiers

See pricing & start →How the receptionist works →

Where the money leaks

  • Answering the phone interrupts a paying client. The economics are backwards: you pause the customer in the chair to maybe win one on the phone.
  • Evening bookers, daytime line. Clients plan their week at 9pm. Without a spa answering service for after-hours booking, you've made your quietest hours your only sales hours.
  • No-shows are unconfirmed bookings. A booking without a confirmation and a reminder is a coin flip. Empty chairs don't bill.

Wondering exactly where those calls go while you're with a client? Read the full breakdown →

What the agent handles

  • Bookings, end to end — Salon phone answering service appointment booking covers service, stylist preference, and time slot — confirmed by SMS before the caller hangs up.
  • Reschedules and cancellations — Handled any hour, with the freed slot going straight back into availability.
  • Service and price questions — Your service menu, your prices, your hours — answered exactly as you approve them.
  • Automated reminders — Professional plan and up: salon no-show reminder texts in a confirm-and-remind sequence that turns bookings into show-ups.
  • Gift cards and packages — The questions that spike before holidays, answered without pulling anyone off the floor.

Run Vagaro, Fresha, Square Appointments, or Booksy? Vagaro, Fresha, and Booksy AI receptionist integration is scoped at kickoff on the Professional plan and up, so bookings land in the calendar your team already lives in.

Proof, not promises

We run this ourselves. The assistant answering this website's enquiries handled its first 50 conversations and carried 45 of them through to a qualified brief — the same engine that would answer your line. Read the case study, or try it live right now.

Questions

Can callers book with a specific stylist?

Yes — booking with a specific stylist through the AI receptionist is part of the flow, including each stylist's availability and services, exactly as you configure them.

What happens with walk-in questions while the line is busy?

The agent takes every call in parallel — two at once on Starter, five on Professional — so “busy line” stops existing.

Our prices differ by stylist and length — can it cope?

It quotes from the menu you approve, at whatever detail you give it. Where a service needs a consult, it says so and books the consult.

Do clients mind an AI?

They're told it's an AI up front, and anyone who asks for a person is transferred. What clients mind is ringing a salon at 8pm and getting nothing.

How much does an AI receptionist cost for a salon or spa?

Plans start at $399 setup + $199/month for Starter — 2 concurrent calls, 500 minutes, booking, and SMS confirmations. Professional ($799 setup + $399/month) adds automated reminders and scheduler integration; Practice ($1,500 setup + $749/month) is built for busier, multi-chair floors.

Does it integrate with Vagaro, Fresha, Square Appointments, or Booksy?

Yes — integration with Vagaro, Fresha, Square Appointments, or Booksy is scoped at kickoff on the Professional plan and up, so bookings land in the calendar your team already uses instead of a separate list.

Does it actually reduce no-shows?

Automated reminders — live on Professional and up — run a confirm-and-remind sequence that turns bookings into show-ups. We don't publish a no-show percentage for this product; what we can say is a booking with a confirmation and a reminder beats an unconfirmed one, which is where most no-shows start.

How is this different from a traditional answering service?

A traditional answering service takes a message and passes it along, usually billed per minute or per call. This books the appointment directly — service, stylist, and time slot — and confirms it by SMS before the caller hangs up, at one flat monthly rate, 24/7.

Does it sound robotic on the phone?

It's built to hold a real conversation, not read a script, and it always identifies itself as your salon's AI assistant rather than pretending to be a person. If a caller would rather talk to a human, it transfers immediately.

Is there a long-term contract?

Recurring plans have a 3-month minimum, then run month to month. You can move up or down a tier at any billing cycle.

How long until it's live answering our salon's line?

Kickoff is within 3 business days of signing. Most lines go live within two to three weeks — the time goes into scripting your service menu and hours, tuning the voice, and testing it before a real client ever reaches it.

Does it send a confirmation text after booking?

Yes — every booking is confirmed by SMS before the caller hangs up, and reschedules or cancellations free the slot back into availability the same way.

Can it answer gift card and package questions during busy weeks?

Yes — gift cards and packages spike before holidays, and it answers those questions from your approved menu without pulling anyone off the floor.

Can it take a deposit or payment over the phone?

On the Practice tier it sends a secure payment link inside the conversation and tracks status. It never takes card numbers directly in the call.

What happens if we go over our plan's included minutes?

Overage minutes bill at a flat per-minute rate stated on your order form before you sign. Calls never stop being answered.

Can I listen to the calls it takes?

Yes — every plan includes a dashboard with recordings and transcripts. Starter keeps 90 days; Professional and up keep a year.

Do we keep our current salon phone number?

Yes — the agent answers the line you already advertise on your sign, your cards, and Google. No number changes for your clients.

Can clients reschedule or cancel an appointment through it, not just book a new one?

Yes — reschedules and cancellations are handled any hour, and the freed slot goes straight back into availability.

Start a project

Stop paying for calls nobody hears.

Pick a plan and check out online, or send us a brief — scope, timeline, and a fixed quote within 24 hours.

Choose a plan →Send a brief →