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The client calls once. Whoever answers gets the case.

Someone who needs a lawyer calls two or three firms and talks to the first one that picks up. If your line goes to voicemail during a hearing — or at 7pm when they finally have privacy to call — the retainer goes elsewhere. An AI receptionist answers every intake call, captures the matter type, and books the consultation.

From $399 setup + $199/mo — see all tiers

See pricing & start →How the receptionist works →

Where the money leaks

  • Intake calls arrive while you're in court. The exact hours you can't answer are the hours prospects call. A missed intake call isn't a missed message — it's a signed engagement letter at another firm.
  • Evening is when people call lawyers. Divorce, employment, immigration — people call about private matters after work, from the car. Without a law firm after-hours answering service, business-hours-only lines miss the window entirely.
  • Every caller wants to tell the whole story. Twenty unqualified minutes per call, multiplied across a week, is billable time your staff never get back.

Wondering exactly where those after-hours calls go? Read the full breakdown →

What the agent handles

  • Intake capture — Legal intake call answering by AI collects name, contact, matter type, and urgency in a structured brief before your team spends a minute.
  • Consultation booking — A virtual receptionist for attorneys that books directly into your consultation calendar and confirms by SMS.
  • Practice-area screening — “We don't handle that” is a fine answer delivered politely — with a referral message you approve.
  • The logistics questions — Hours, office location, parking, consultation fees — answered from facts you approve.
  • Conflicts-sensitive routing — The agent collects only what you specify at intake and routes anything case-specific to your staff.

Run Clio, MyCase, or PracticePanther? Law firm call answering with Clio integration (and other calendar/CRM systems) is scoped at kickoff on the Professional plan and up, so intake lands in the system your firm already uses.

What it will not do

The agent handles appointments, hours, consultation fees, location and directions. It does not give legal advice — anything case-specific routes to a human, every time, by rule. That boundary is written into the call flow, and it's stated to callers plainly.

Proof, not promises

We run this ourselves. The assistant answering this website's enquiries handled its first 50 conversations and carried 45 of them through to a qualified brief — the same engine that would answer your line. Read the case study, or try it live right now.

Questions

Is an AI answering intake calls even appropriate for a law firm?

The agent never gives legal advice and says so — it captures intake details and books consultations, the same job an AI answering service for law firms does, without the per-minute bill or the hold queue. Case-specific questions route to your staff by rule.

What does it tell callers about confidentiality?

It announces recording at pickup and collects only the intake fields you specify. You control the script — including any disclaimer language your jurisdiction expects.

Can it screen out matters we don't take?

Yes. Practice-area screening is part of the call flow — wrong-fit callers get a polite, approved referral message instead of eating your staff's time.

What happens with urgent matters?

Urgency language routes the call to your staff line or after-hours protocol immediately — the agent books the rest.

How much does an AI receptionist cost compared to a legal answering service that bills per minute?

Ours is flat — $399 setup plus $199 a month on the entry tier, regardless of call volume. Many legal answering services bill per minute or per call with monthly minimums, so a slow month and a busy month cost the same with us, and don't with them.

Does using an AI to handle intake calls put attorney-client privilege or confidentiality at risk?

We're not going to tell you this makes every call privilege-safe — that's a legal judgment call for you and your bar, not a claim we're positioned to make on a marketing page. What we control: the agent never gives legal advice, you write and approve the intake script including any confidentiality disclaimer your jurisdiction expects, and recording is announced to the caller at pickup. Ask us about data handling and retention before launch so you have the full picture to make that call.

Could an AI answering our intake line count as the unauthorized practice of law?

The agent doesn't practice law — it doesn't advise, doesn't assess a caller's chances, and doesn't recommend a course of action. It captures name, contact, matter type, and urgency into a structured brief and books a consultation. Anything case-specific is routed to your staff, every time, by rule.

Will callers know right away it's not a real person, and does that cost us intake?

We'd rather you hear it than take our word for it — the assistant answering this site's own enquiries is the same engine, and it's carried 45 of its first 50 conversations through to a qualified brief. Call it yourself before you decide whether it costs you anything.

We use something other than Clio, MyCase, or PracticePanther — can it still integrate?

Those three are the case-management systems we've scoped integration for, on the Professional plan and up. If your firm runs something else, raise it at kickoff — we'll talk through what's realistic, but we won't promise a sync we haven't built.

Can it tell callers what a consultation costs?

Yes — consultation fees, office location, and hours are answered from the facts you approve, the same way logistics questions are handled today.

What's the difference between the Starter and Professional plan for a law firm?

Starter ($399 setup + $199/month) covers 24/7 intake, consultation booking, practice-area screening, and logistics questions. Case-management integration — Clio, MyCase, or PracticePanther — is scoped in at kickoff on the Professional plan and up.

If an existing client calls asking for an update on their case, does the AI try to handle it?

No — anything case-specific, including an existing client checking on their matter, routes to your staff. The agent's job is intake and logistics, not case updates.

Will it ever tell someone whether they have a case, or what it might be worth?

No. It doesn't evaluate merit, estimate value, or give any legal opinion — that's exactly the line the agent is built not to cross. It captures the matter and books the consultation; your staff make the legal calls.

How long does setup take?

Setup starts with a kickoff call to scope your intake fields, script and disclaimer language, and — on Professional and up — your case-management integration. A Starter intake line and a Professional build with Clio sync take different amounts of work, so you'll get a real timeline at kickoff rather than a blanket promise here.

Are calls recorded, and can we review them later?

Calls are recorded, and recording is announced to the caller at pickup. Ask us about data handling and retention specifics before launch — we'll walk through what applies to your firm.

Start a project

Stop paying for calls nobody hears.

Most practices start with the Practice Complete bundle — website, AI receptionist, and SMS assistant as one engagement. Or start with the receptionist alone.

See the bundle →Send a brief →