A clear agreement before work begins

Contracts & payments.

Every project starts with a written proposal. We confirm your requirements, deliverables, timeline and agreed fee before asking you to commit. Payment instructions are shared privately with your project agreement; this page does not take payment.

How it works

  1. Send your brief and preferred package. We confirm the client details, deliverables, exclusions, timeline and price.
  2. Review your written proposal and agreement, including milestone amounts, recurring charges, third-party costs and cancellation terms.
  3. Confirm the agreement and payment schedule. Work starts when the agreed kickoff conditions are met.
  4. Review working previews and agreed milestones. Final ownership and access transfer according to the signed agreement and payment terms.

We confirm the payment method and recipient in writing before you pay. If instructions change, verify them through our published WhatsApp number or business email. Do not send card details or account passwords through our enquiry form.

What your scope will cover

Website development

Proposed agreement type: Milestone.

Pages, supplied content or copywriting, CMS, integrations, revision rounds, launch SEO, hosting period, acceptance and handover.

Apps & custom software

Proposed agreement type: Milestone.

Supported platforms, screens, backend, integrations, test builds, acceptance, source handover and store-submission responsibilities. Store approval is controlled by the platform.

AI & automation

Proposed agreement type: Milestone for setup; fixed rate for ongoing service.

Channels, approved knowledge, integrations, testing, human handoff, usage allowance, overages, third-party costs and support. AI output and third-party availability are not guaranteed.

Brand identity & design

Proposed agreement type: Milestone.

Concepts, revision rounds, final formats, source files, licensed assets and usage rights.

Video & motion

Proposed agreement type: Milestone or fixed rate.

Number and duration of edits, supplied footage, aspect ratios, captions, revision rounds, music licences and delivery schedule.

Digital marketing

Proposed agreement type: Fixed rate.

Channels, monthly deliverables, reporting, approval process and account ownership. Advertising spend is separate; rankings, leads and sales are not guaranteed.

Maintenance & hosting

Proposed agreement type: Fixed rate.

Included support time, response windows, backup arrangements, renewal costs, exclusions and cancellation. New features require a separate scope.

Confidentiality and data-processing terms are added where the project requires them. Referral and reseller arrangements are agreed separately through our partner programme.

Before you commit

We confirm revision limits, content responsibilities, third-party subscriptions, hosting renewals, payment milestones, acceptance criteria, defect-support period and cancellation terms in writing. Changes to the scope require agreement on cost and timing before implementation.

Your signed project agreement identifies the contracting party and controls the engagement. Read our terms, refund policy and privacy notice alongside it. Sending a request does not reserve work or activate recurring billing.

Request a written proposal

Already working with us? Use the instructions in your own project agreement or contact team@apexdigitalsolution.org with your project reference. We do not publish private client agreements here.